Hi,
I am faithful customer of Renault Slovenie for more than 25. I owned 7 different Renault cars during this period. Actually, I am BIG FAN of the marque.
Now, I always service my Renault cars at official Renault dealers. Everything by the clock. As for this last event with brake tube, they told me that Renault would cover 50% of the repair cost. Which I resent.
I believe that Renault is responsible of covering the cost fully, 100%.
So, this forthcoming week I will fill in complaint for this very matter.
As Renault should do their best to retain all customers they have, especially the loyal ones.
Best regards.